Payments and Shipping

SHIPPING

Delivery times mentioned on the website are a realistic indication based on agreements with our suppliers. It could occur that for some reason these dates can not be met. We will do everything in our power to meet these dates!

Shipment processing time

All of our products are made to order. Order processing time may vary depending on our order amount and demand (during peak season it is longer). Orders are not shipped on weekends or holidays.

The current order processing time (period from placing the order till we dispatch it) is the following:
Modifiable climbing frame "Mopitri" within 2 weeks
Helper tower Step'n'Sit / "Step up" - 12-13 weeks

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Please view our worldwide shipping costs:

Shipping to

Estimated delivery dates from the day of dispatch*

Shipment cost**

Europe

4-8 days

Free

United States

6-8 days

 Free
Global 9-20 days

€ 18.90

Free for orders above € 400

Delivery delays can occasionally occur.
* After dispatch from our manufacturing facility. 

** Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. Packing slips for International Shipments cannot be marked as a "gift" or with altered prices.

All products are packed compactly with near plastic-free packaging with an assembly instruction print out. You can also see our assembly video.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number.

Damages

SIA Snores is not liable for any products damaged or lost during shipping. But if you received your order damaged, please contact us and we will file a claim with the shipment carrier. 

 Please save all packaging materials and damaged goods before filing a claim.

PAYMENTS 

Payment is to be made in advance by purchasing the product or service that you need through our secure shopping cart. This will ensure all orders are dealt with the same amount of caution and security, and will ensure a productive work streamline.

Once payment is received, your purchase will be scheduled to be completed and you will receive an email to that effect.

By placing your order on our website, you agree to our terms and that all sales are final.

Payment methods:

Ette Tete (LLC Snores) is using these payment methods for your convenience:

Company details:

Snores Ltd

Reg.nr. 40203014965

VAT ID: LV40203014965

Legal address / Manufacturing workshop / warehouse: "Barži", Tīnūžu region, Ikšķile county, LV-5015, Latvia

Bank details: A/S “Swedbank”, HABALV22, LV82HABA0551042416253

Returns Policy

Our Returns Policy provides detailed information about options and procedures for returning your order.