Payments and Shipping
SHIPMENT PROCESSING TIME
Delivery times mentioned on the website are a realistic indication based on agreements with our suppliers. It could occur that for some reason these dates can not be met. We will do everything in our power to meet these dates!
All of our products are made to order. Order processing time may vary depending on our order amount and demand (during peak season it is longer). Orders are not shipped on weekends or holidays.
Standard Shipping
If you choose standard shipping, the current order processing and shipping time is the following:
| Helper towers "Step'n'Sit": 1-2 weeks. |
| Helper towers "Step up": 1-2 weeks. |
| Modifiable climbing frame "Mopitri": 1-2 weeks. |
| Modifiable climbing frame "Fipitri": 1-2 weeks. |
| Climbing triangle "Sipitri": 1-2 weeks. |
| Play tent for "Fipitri": 1-2 weeks. |
| 5th segment for climbing frame "Mopitri": 1-2 weeks. |
| Sliding/climbing ramp for climbing frames: 1-2 weeks. |
| Balance beam "TipiToo": 1 week. |
| Extra support add-on for helper towers: 1-2 weeks |
Occasionally there may be delays in delivery.
Shipping charges for your order will be calculated and displayed at checkout.
Please view our worldwide shipping costs:
|
Shipping to |
Shipment cost** |
|
Europe |
€ 11,15 Free for orders above € 60 |
|
United Kingdom |
€ 16,70 |
|
United States |
€ 24,75 Free for orders above € 60 |
| Global |
€ 26,90 Free for orders above € 400 |
Delivery delays can occasionally occur.
*After dispatch from our manufacturing facility.
** Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. Packing slips for International Shipments cannot be marked as a "gift" or with altered prices.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number.
Damages
Ltd Snores is not liable for any products damaged or lost during shipping. But if you received your order damaged, please contact us and we will file a claim with the shipment carrier.
Please save all packaging materials and damaged goods before filing a claim.
PAYMENTS
Payment is to be made in advance by purchasing the product or service that you need through our secure shopping cart. This will ensure all orders are dealt with the same amount of caution and security, and will ensure a productive work streamline.
Once payment is received, your purchase will be scheduled to be completed and you will receive an email to that effect.
By placing your order on our website, you agree to our terms and that all sales are final.
Payment methods:
Ette Tete (LLC Snores) is using these payment methods for your convenience:
- Credit card (VISA, Maestro, Mastercard)
- PayPal
In case PayPal or credit card checkout is not working due to technical issues or when ordering a larger quantity of products, we also offer to pay by invoice. Ask for the invoice by writing to support@ettetete.com.
Company details:
Snores Ltd
Reg.nr. 40203014965
VAT ID: LV40203014965
Legal address / Manufacturing workshop / warehouse: "Barži", Tīnūžu region, Ogre county, LV-5015, Latvia
Bank details: A/S “Swedbank”, HABALV22, LV82HABA0551042416253
RETURNS POLICY
Our Returns Policy provides detailed information about options and procedures for returning your order.
PACKAGING
All products are packed compactly with near plastic-free packaging with an assembly instruction print out. Each product also has an assembly video available via QR code that can be found in the instruction manual. We recommend keeping the manual for as long as the product is in use.