Delivery times mentioned on the website are a realistic indication based on agreements with our suppliers. It could occur that for some reason these dates can not be met. We will do everything in our power to meet these dates!
Shipment processing time
All of our products are made to order. Order processing time may vary depending on our order amount and demand (during peak season it is longer). Orders are not shipped on weekends or holidays.
The current order processing time (period from placing the order till we dispatch it) is the following:
Modifiable climbing frame "Mopitri" within 2 weeks
Helper tower Step'n'Sit / "Step up" - 12-13 weeks
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Please view our worldwide shipping costs:
Estimated delivery dates from the day of dispatch*
Free for orders above € 400
Delivery delays can occasionally occur.
* After dispatch from our manufacturing facility.
** Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. Packing slips for International Shipments cannot be marked as a "gift" or with altered prices.
All products are packed compactly with near plastic-free packaging with an assembly instruction print out. You can also see our assembly video.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number.
SIA Snores is not liable for any products damaged or lost during shipping. But if you received your order damaged, please contact us and we will file a claim with the shipment carrier.
Please save all packaging materials and damaged goods before filing a claim.
Payment is to be made in advance by purchasing the product or service that you need through our secure shopping cart. This will ensure all orders are dealt with the same amount of caution and security, and will ensure a productive work streamline.
Once payment is received, your purchase will be scheduled to be completed and you will receive an email to that effect.
By placing your order on our website, you agree to our terms and that all sales are final.
Ette Tete (LLC Snores) is using these payment methods for your convenience:
- Credit card (VISA, Meastro, Mastercard)
- Bank transfer. Ask for the invoice at firstname.lastname@example.org or use our contact form
VAT ID: LV40203014965
Legal address / Manufacturing workshop / warehouse: "Barži", Tīnūžu region, Ikšķile county, LV-5015, Latvia
Bank details: A/S “Swedbank”, HABALV22, LV82HABA0551042416253
Our Returns Policy provides detailed information about options and procedures for returning your order.